Learning Content
Positive Feedback
Immersive learning module
Positive Feedback
Feedback is crucial for career development, both positive and negative. For new managers and experienced leaders, effective communication during feedback conversations is critical in facilitating a work environment that promotes growth and communication. Recognizing and celebrating successes within a team promotes engagement, and motivates the team to perform at their highest level. It is the manager’s role to harness the skills of all individuals, and provide the environment that allows high-performing employees to share their expertise and motivation with other team members.
Module Details
In this ‘Positive Feedback’ learning module, learners take on the role of a senior manager at a fictional IT firm. They are tasked with providing feedback to an employee who has performed at a higher level than her colleagues in the last quarter. The learner must provide her with positive feedback, and identify actionable ways for her to share her expertise with the rest of the team.
Skills practiced
  • Constructive Feedback
  • Conflict Resolution
  • Empathy
  • Positive Reinforcement
  • Probing Questions
  • Managing Difficult Conversations
  • Motivating
  • Resolving Issues
  • Verbal Communication
Module Details
Learning Objectives
  • Learners will be able to conduct positive feedback discussions with an employee
  • Learners will be able to use probing questions and active listening to best manage the feedback conversation
  • Learners will be able to use psychologically safe phrasing to promote honest dialogue
  • Learners will be able to deliver specific and factually-based feedback to promote employee ownership and improve performance
  • Learners will be able to collaborate with the employee to develop next steps for improvement
Target learners
  • Leaders & Managers
PREREQUISITES
  • None
SUPPORTED HARDWARE:
  • Oculus Quest 1 & 2
  • HTC Vive Focus 3
  • Desktop Streaming
Effective Feedback Immersive Learning Series
‘Positive Feedback’ is part of the ‘Effective Feedback’ learning series, which provides an immersive learning experience for leaders and managers to further develop critical communication skills required for feedback conversations. Powered by Talespin’s CoPilot soft skills training platform, learners experience higher levels of engagement, leading to increased knowledge retention, greater confidence in their abilities to be successful in the areas learned, and greater commitment to implement in practice what they learned during the experience.
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