PwC chose Talespin’s CoPilot platform to help enable the VR portion of a peer-reviewed research study comparing soft skill training modalities. “PwC Understanding the Effectiveness of VR Soft Skill Training in the Enterprise” is the largest-ever study of VR soft skills training for a large-scale enterprise deployment. PwC selected employees from a group of new managers in 12 PwC US locations to take the same unconscious bias training course in one of three learning modalities: classroom learning, e-learning, or a virtual reality soft skills training course created in collaboration with Talespin.

The study determined that virtual reality can be more effective at training soft skill concepts than classroom and e-learning training modalities across several metrics:

• VR learners required less time to learn: VR-trained employees completed training up to 4x faster than classroom learners, and 1.5x faster than e-learners.
• VR learners demonstrated higher confidence: VR-trained employees were 275% more confident to act on what they learned after training - a 40% improvement over classroom learners, and a 35% improvement over e-learners.
• VR learners had a stronger emotional connection to training content: VR-trained employees felt an emotional connection to training content that was 3.75x greater than classroom learners, and 2.3x greater than e-learners.
• VR learners were more focused: VR-trained employees were 4x more focused during training than their e-Learning peers, and 1.5x more focused than classroom learners.
• VR learning is more cost-effective: Above 375 learners, VR training costs less than classroom learning. Above 1,950 learners, VR training costs less than e-learning.*‍

*ROI numbers provided are PwC specific results. Hourly cost per-employee is used as a key variable. Realized results may be different for each organization based on their hourly rates.