Virtual Human Training Technology
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Teaching Leadership and Communication Skills with VR and AI
How do you practice skills like negotiating and sales, simulate what it’s like to handle a difficult customer, or gain experience giving critical feedback? Identified by LinkedIn’s 4th Annual 2020 Workplace Learning Report as a top priority for talent development, soft skills are some of the most valuable professional skills an employee can have, but are also among the most difficult to train and teach.
We developed virtual human technology as a tool for employees to practice the nuanced interpersonal skills that are critical to their professional success. Gaining exposure to challenging situations and being prepared to navigate them can mean the difference between empowerment, and making costly mistakes on the job.
The Need For Soft Skills
A growing gap exists among new generations of the workforce across interpersonal, leadership, customer service, and teamwork-related skills. Experts across the learning and development community cite soft skills as the largest skills gap, and one of the biggest challenges currently faced by employers.
CoPilot Results
PwC chose Talespin’s CoPilot platform to help enable the VR portion of a peer-reviewed research study comparing soft skill training modalities. “PwC Understanding the Effectiveness of VR Soft Skill Training in the Enterprise” is the largest-ever study of VR soft skills training for a large-scale enterprise deployment. PwC selected employees from a group of new managers in 12 PwC US locations to take the same unconscious bias training course in one of three learning modalities: classroom learning, e-learning, or a virtual reality soft skills training course created in collaboration with Talespin.
The study determined that virtual reality can be more effective at training soft skill concepts than classroom and e-learning training modalities across several metrics.
*ROI numbers provided are PwC specific results. Hourly cost per-employee is used as a key variable. Realized results may be different for each organization based on their hourly rates.
Create your own virtual human training experiences using our no-code authoring tools. Contact us to join our early access program.
Transformative Soft Skills Training
Examples of CoPilot Learning Modules
Cross-Platform Content Delivery
CoPilot content can be delivered via desktop streaming, desktop applications, and across XR devices, meeting learners anywhere, at any time. Organizations can select the delivery method that best aligns to their goals, lowering the barrier to entry for immersive learning.
CoPilot Platform Features
CoPilot Virtual Human Training Use Cases
Human Resources
  • Interviews (Hiring)
  • Exit Interviews
  • Sensitivity Training
  • Sexual Harassment Prevention Training
  • Difficult Conversations
  • Conflict Resolution / Mediation
  • Intercultural Competence
  • Diversity and Inclusion
  • Employee Termination
  • Unconscious Bias Training
  • Coaching and Mentoring
  • Non-verbal Communication
  • De-escalation Training
  • Empathy Training
  • Interpersonal Skills
Sales and Customer Service Training
  • Building Rapport
  • Overcoming Objections
  • Negotiation (Business)
  • Communicating Product Knowledge
  • Closing Deals
  • Identifying Customer Needs
  • Cold Calling
  • Customer Service (General)
  • Customer Service (Complaints/Escalation)
  • Helpdesk / Technical Support
  • Giving Critical Feedback
  • Performance Review
  • Talent Management
  • Team Management
  • Facilitating Group Discussions
  • Delivering Bad News
  • Manager/Direct Report Conversations
  • Giving Depositions
  • Public Speaking Practice / Presentation Skills
Let's Talk
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To learn more about CoPilot Virtual Human Technology