Learning Content
XR for Insurance
The Future of Work is Coming to Insurance
The insurance industry faces critical challenges that will reshape the industry and dramatically transform how organizations work in the sector. From automation and technological advances to new generations entering the workforce, insurers are navigating significant changes as they seek to adapt and advance their businesses.

At Talespin, we view immersive technology as the solution that will help insurers embrace these changes and transform their workforce practices to deliver the best possible customer and employee experiences. We’ve spent the past 4 years working with leading insurers and SMEs to develop XR (virtual, augmented, and mixed reality) workforce solutions specifically designed for insurers.
XR for insurance
The Insurance Industry’s First Off-the-Shelf VR Training Content Library
Talespin has developed the insurance industry’s first off-the-shelf virtual reality training content library. VR training is proven to deliver accelerated learning, trainee satisfaction, and increased decision-making accuracy in the field. By making VR training more accessible, and offering training content in an off-the-shelf format, we are lowering the barrier to entry for insurers to recognize VR’s proven ROI.
  • Accelerate employee learning
  • Reduce travel and logistics for training
  • Offer employees a safe, risk-free learning environment
  • Adopt VR technology in a standardized, off-the-shelf format
  • Simplify replicating complex training scenarios
Auto Claim: Shared Responsibility
In this learning module, the learner takes on the role of a Claims Representative and engages in virtual role-play with an AI character representing a 3rd party claimant. The learner must practice conversational techniques to discuss the claimant’s shared responsibility in an automobile accident, developing confidence and critical interpersonal skills.
Talespin’s Insurance Training Modules Cover
Three Primary Categories of Training
Skills Insights, Performance Scoring and Training Administration Powered by The Talespin Platform
Talespin’s immersive learning modules feature real-time scoring and feedback for user skills development, and integrate with the Talespin platform for skills data reporting and training administration.
  • Scale XR applications efficiently throughout your organization
  • Administer XR applications to local and distributed teams from one platform
  • Access advanced employee learning and performance insights
  • Realize the proven ROI of XR in your business
  • Align knowledge delivery and experience building to fill skill gaps
  • Identify and assess learner knowledge, skills, and attributes
  • Dashboards and analytics to gain insights into behavior change
  • Historical training data
  • Learner management and training administration
  • xAPI integration to track decision points in interactive learning modules such as module completion and engagement throughout an experience
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