In recent years, our economy has undergone a rapid transformation toward an on-demand model. With the introduction of smartphones and apps like Airbnb and Uber, people have been granted unprecedented access to giving feedback on products and services. As a result, consumers have been brought upstream into the product development life cycle and now expect businesses to bend to their needs.
This consumer shift has set the stage for what is to come in the enterprise. New technologies — such as artificial intelligence (AI), virtual reality (VR) and apps in the cloud and on the edge — are radically transforming the workplace. In the near future, we’ll see the demand for instant gratification and access to information intensify even more. On-demand is no longer just a gimmick; it’s a reality. As the dust on these changes settles, a new real-time economy will emerge.
For businesses to succeed in this changing technological landscape, charting a course from on-demand to real time could be widely beneficial. To get you started, here’s a glimpse of what the real-time economy could look like: